OUR CLIENT IS OUR NORTH STAR
For over 25 years, Aerowave Technologies has empowered our clients to keep their people safe. We are not the only provider of Motorola two-way radios, Avigilon surveillance and access control, or in-building BDA/DAS solutions, but we will work tirelessly to solve your unique problem with a personal touch and a complete set of safety technology solutions.
No matter the size of your operation or the complexity of your issues, we will give you world-class client service from an experienced team that is committed to improving your organization’s safety and security.
Support Services
Our clients rely on safety technology to keep their most valuable assets safe: their people. If your radio, camera, or access control system goes down, our team of skilled technicians can come to your location to diagnose, troubleshoot, and solve the problem.
Call us at 1-888-895-3148, email us at service@aerowavetech.com, or click the link below to schedule an appointment.
Preventative Maintenance Agreements
Our clients can’t afford for their technology to break down in critical moments, because lives are on the line. Unexpected technology disruptions can be costly and dangers. Aerowave offers Added Value Service (“AVS”) maintenance agreements to ensure you get the most out of your radio system, camera and access control solution, and in-building ERRC and cellular coverage.
We work with Motorola to package our services with theirs to ensure your equipment and software will perform at the highest level for years. Instead of dealing with surprise repair bills, you’ll have a clear, upfront understanding of your service costs, allowing you to focus on your core business—not equipment maintenance.
System Design & Engineering
Poor system design is ne of our clients’ biggest pain points. We frequently hear that an organization “spent too much money the wrong way” or "doesn’t trust the solution they received from another dealer”.
At Aerowave, we Deliver Solutions, Not Excuses, so we take the extra time to understand your unique situation and design a solution that solves your biggest needs. Whether voice communication, surveillance, access control, or BDA/DAS, we will measure twice and cut once to ensure you are completely satisfied with your safety solution. When it matters most, you don’t want to hope your system works.
Equipment Repairs & Warranty Evaluation
You rely on your fleet of safety equipment to work in the harshest conditions. Our Dallas-Fort Worth-based Motorola-Certified service center provides expert repair and warranty evaluation to ensure your team stays connected, safe, and productive.
We represent the best brands in the world, and we stand behind our solutions and partners with comprehensive service and repair options for two-way radios and camera solutions to keep your operations running without interruption.
Radio and System Rentals
For some of our clients, it doesn’t make sense to purchase an entire radio system for a plant shutdown, marathon race event weekend, or local festival.
Aerowave offers short-term and long-term rental options, whether you need two radios for a weekend or an entire repeater system for the football season.
We are ready to provide you a solution to your short-term communication needs.
FCC Licensing
Our new clients often learn that their prior partners have let their FCC licenses expire or never coordinated their licenses properly originally, which can lead to costly federal penalties and radio interference.
Aerowave provides expert FCC licensing coordination to ensure our clients’ systems work everywhere required, all the time. We are also happy to assist with relicensing, modifications, and new systems.